This policy governs any kind of processing (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons, which are either consumers of Atlab products or services, or representatives of our cooperation partners ("personal data"), by all business units and entities within the Atlab Group. This policy applies to our processing of personal data collected through any means, actively as well as passively, online as well as offline, from persons located anywhere in the world. Any question regarding our processing of personal data may be directed to:
ATLAB TRADING L.L.C,
AHMAD MUSTAFA HASSAN AHLI COMPOUND,
WARE HOUSE NO-19 AL QUSAIS INDUSTRIAL AREA SECOND,
Generally, the Atlab Group will be guided by the following principles when processing personal data:
Personal data collected online from children under the age of 13
When a child under the age of 13 (or such higher age as may be determined by local law; in the following, the age 13 is used as the common denominator for easy reference) contacts the Atlab Group online, for example to participate in a contest or to ask a question, we will collect that child's email address and the e-mail address of the child's parent or guardian. We will use the child's e-mail address only for the purpose for which it was collected, and we will use the e-mail address of the parents or guardians only to provide notification about the child's contact with us, and to provide notification of the types and uses of personal data collected, if and as required by law.
As a parent or guardian of a child under the age of 13 from whom we have collected personal data, you have the right to review and have deleted such personal data, and to refuse to permit further collection or use of such personal data. To do so, you should contact us by clicking here Parents and guardians who wish to review personal data concerning their children will be required to specify the usernames and passwords of the children concerned, and to provide their own e-mail address for verification and contact purposes.
We cannot and will not establish conditions that will require or encourage children to disclose personal data over and above what is reasonably necessary to participate in any activity features on our web sites.
Children under 13 years of age are allowed to participate in contests. However, if such a child wins, notification will be sent to the parent or guardian's e-mail address (provided by the child when he/she enters the contest). Also, we will not ask the child for any personal data beyond e-mail addresses without obtaining prior parental consent. Any personal data obtained from children and parents during contests will be kept until the contest ends and prizes are delivered, and then it will be deleted.
If any online activity offered by us will allow children under the age of 13 to reveal personal data publicly (for example via un-moderated chat rooms or bulletin boards), we will obtain parental consent before allowing the child to participate. Currently, all such activities are moderated, monitored and/or screened.
Your browser settings, such as the type of browser you use and what plug-ins you have installed. This keeps us from bothering you every time you enter the site in order to make sure that you have the necessary equipment to play a game or download information from our sites. It also allows us to know how many people are using certain types of software, so that we can adjust our site to provide the best browsing experience for every visitor.
Your language and region choice. This means that if you have once chosen English as a language this is the default language that will be using when you revisits us
Your shopping cart and shopping options.
What products you view and buy in the shop so we can provide you with suggestions
What products and gallery entries you have rated and the rating you have given
The last time we asked you to participate in a survey and whether you answered it so we do not prompt you too often
Your movement on and usage of our sites. We do not collect personal data as part of this. We collect statistical data so we can optimize our site.
Recently used data - to improve performance. In case we store personal data in a cookie, the information will be encrypted and thus safe.
Some cookies last until you close your browser, others are stored for longer. Our maximum cookie age is 400 days – as we want to make sure that you can find your information if you only visit us approximately once a year.
We use third party companies as suppliers for some of our functions. Their use of the data is controlled by our contract with them and they are only allowed to use the data strictly for the purpose we have stated .e.g. the data is not used in connection with data from other companies and we are not tracking user behavior outside our own sites.
Most browsers automatically accept cookies. You can prevent cookies from being stored on your computer or device by setting your browser to not accept cookies. Some browsers provide a mode where cookies are always deleted after a visit. This is called InPrivate in Internet Explorer version 8 and newer; Incognito in Google Chrome version 10 and newer; Private Browsing in Firefox version 3.5 and newer; Private Browsing in Safari version 2 and newer and Private Browsing in Opera version 10.5 and newer.
The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your computer or device at any time. If you choose not to accept cookies at all, you can still visit our website, however we cannot guarantee an optimum experience without cookies.
Review and update of personal data
You may always contact us to review and update personal data we may have stored about you. You may contact our Atlab Consumer Service at
Attn: Atlab Consumer Service firstname.lastname@example.org
Please note that prior to accessing and making changes to your account, we must verify your identity properly. It may take up to 10 business days before changes take effect.
All external transmissions of personal data facilitated by us are protected by encryption.
All data storage, at Atlab Group operated computer facilities as well as at business partner facilities, will be subject to written contracts.
Generally, processing of personal data will take place in accordance with applicable legislation and best practices concerning data security.
Credit card information is directed to one or more approved and certified service provider(s), and will not be stored by us for longer than it takes to process the data.
Handling of personal data is controlled by documented policies and procedures, including strict physical and logical access control, security back-up, failover, anti-malware protection, monitoring and vulnerability detection mechanisms.
We take the security of customer information very seriously. Our checkout process is protected by SSL encryption technology. We adhere to the credit card industry’s best practices, which includes displaying the last four digits only of a credit card number when we confirm orders.
Once the order is confirmed, the customer will get a Tracking code by email using which he can track the progress of delivery of his order.
We make use of the FedEx services for delivering the products to our customers. It will take about 4-6 working days for the delivery from the time of order confirmation.
Under any circumstance, once the company dispatch the ordered merchandise, the cancellation will not be possible. In that case, the customer can follow the return policy.
The Atlab Group may need to change its data processing policy from time to time to keep up with the ways in which we collect, use, transfer, store and/or delete personal data. If policy changes are made, which would materially and adversely affect the privacy of individuals to whom this policy applies, we will endeavor to give notice of such changes to all individuals concerned.