Easy Returns & Refunds – Customer Guide

 

Return Policy Reminder:

  • Returns/Exchanges must be made within three (3) days of receiving your order.
  • Shipping and handling charges are non-refundable.
  • Please use a trackable and insured shipping method for any returns.

Return Shipment Address: 

PETRO EMPHOR CO. W.L.L.

New Industrial Area, Street 8,

Near to Metal Preparation Factory,

Doha,PO BOX: 31822, Qatar

Contact no:+974-44172535 /44150841 / 44861975

 

For Unopened Sets:
Return with the original packing slip or receipt for a full refund in the original payment method or exchange. Returns without proof of purchase will not be accepted.

For Opened Sets:
Returns must include the original packing slip or receipt and are eligible for exchange or merchandise credit onlySoftware returns are not accepted.